Help center

Quickly find answers to your questions

For students

How to book a lesson, pay, use video conferencing

For teachers

Create a listing, manage your lessons, receive payments

Payments

Mobile Money, bank cards, refunds

Frequently asked questions

How do I book a lesson?

Search for a teacher, view their profile, click "Book a lesson", choose the date and time, then confirm the payment.

What payment methods are accepted?

We accept Orange Money, MTN Mobile Money and bank cards (Visa, Mastercard). Cash payments are available for in-person lessons.

Can I cancel a booking?

Yes, you can cancel for free up to 24 hours before the lesson. After that, fees may apply depending on the teacher's policy.

How do I become a teacher on BonsProfs?

Create an account, complete your profile, add your diplomas and experience, then create your first listing. Our team will verify your profile within 48 hours.

What is BonsProfs' commission?

The standard commission is 15% per lesson. Premium teachers enjoy 0% commission.

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